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Shipping Help

The Goods will be delivered FOB place of shipment. Truck freight costs are not included in pricing provided online at www.greenworldlumber.com or through written or verbal quotes, unless expressly stated on said quote. Freight costs are non-refundable except in the case of total loss.  Once orders have been placed, processed, and payment is approved, products are shipped via common carrier freight or dedicated truck load carrier.

Orders usually ship within 2-3 business days.

Delivery Timing

If you require products delivered by a certain date, please call your sales representative to verify product availability. All listed shipping times are estimates. Specific delivery dates and/or time frames cannot be guaranteed for any product or order. For orders with deadlines please order well in advance. Green World Lumber is not responsible for lost, misplaced or delayed shipments. Green World Lumber is also not responsible for freight damaged by the freight carriers.

Flat Deck with Forklift

This is a great option for the home owner that does not want to offload the mahogany decking by hand and for the job site that doesn’t have the equipment to offload the order.

  1. The delivery truck will be on the larger side.
    • Our goods are typically delivered in trucks around 24 to 48 feet long. If your home is not accessible by the truck, please get in touch with your sales representative.
    • If the driveway is at a steep incline, inaccessible by a large vehicle, or otherwise obstructed, delivery may take place at the end of your driveway.
    • Delivery drivers don’t want to damage anyone’s property, so whether it’s curb or driveway is ultimately up to their discretion.
    • Carrier will Off load with Moffat but not responsible for clearing receiving area.
    • Local Ontario deliveries have a maximum 1 hour of free unloading. After this hour, charges will apply of $60/hour.

Flat Deck Tilt Load

  1. This is a great option if you are looking for inexpensive freight option. For deliveries using a flatbed tilt, the delivery driver is required to offload the material for the residence.
    • The driver will tilt his flatbed and roll the material off the back of the truck.
    • The Freight company and Green World will not be held responsible for damages that occur using this method of shipping.
  2. If you have a forklift on site. Let the driver know you will be offloading the material from the truck.
  3. The delivery truck will be on the larger side.
    • Our goods are typically delivered in trucks around 24 to 48 feet long. If your home is not assessable by the truck, please get in touch with your sales representative.
    • If the driveway is at a steep incline, inaccessible by a large vehicle, or otherwise obstructed, delivery may take place at the end of your driveway.
    • Local Ontario deliveries have a maximum 1 hour of free unloading. After this hour, charges will apply of $60/hour.

Pick Up Option

You can choose to pick up your Genuine Mahogany order at our Warehouse facility. Make sure you speak with your sales representative to book an appointment. Orders are usually available within 2-3 days after purchase. If you would like someone else to pick up your order just let us know. sales@greenworldlumber.com | 905-655-3939

Be absolutely sure your vehicle can handle the weight! Typical Mahogany orders weight about 1500lb/s.

Ontario Warehouse Location
501A Franklin Blvd.
Cambridge, ON.
N1R 8G9